London, 18 July 2011 – International financial research and consulting firm, Celent has awarded document creation and management specialist Aia Software with the XCelent Service Award 2011. In the report Document Automation: Solution Vendors for Insurers 2011 Celent reviewed and qualified ten Solution Vendors for document Creation and Management Solutions.
“This research compares and evaluates document creation software in the marketplace in several categories”, explained Nicolas Michellod, Senior Analyst with Celent’s Insurance Group and author of the report. “Aia Software’s ‘Depth of Service’ leadership has resulted in the XCelent Service Award. Aia Software document automation system ITP/CCM offers a great deal of technological flexibility. It is no surprise that more than 20 insurance companies have purchased the Aia ITP solutions in the last 24 months.”
Customer opinion is an important qualifier in the report and is focused on seven different aspects around the implementation, knowledge, functionality and service of the vendor.
“This is a testimony to the long term relationship we have with our clients, delivering a satisfying customer experience”, said Paul Dirven, CEO of Aia Software. “Celent and our customers also awarded us great grades on technology and functionality. For us, this is confirmation that our vision, strategy and delivery are right on track.”
The ITP Document Platform is already deployed with many insurance organisations worldwide. These range from some of the largest international commercial carriers, through to personal lines and general insurers to life companies and London market brokers.
Notes to editors
About Aia Software
Aia Software is a leading global supplier of documentation solutions. Their ITP Documentation Platform helps staff create relevant and personalised business-critical documentation. Over 1,000 organisations use ITP as their integrated total solution for large-scale automated generation of standard documents, individualised snippet-based correspondence, and dynamic form-based data entry. ITP integrates seamlessly with existing business applications. Aia Software is a fully independent company with its head office in the Netherlands and branch offices in the United States, the United Kingdom, Germany and Australia. www.aia-itp.com.
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