Amsterdam, October 19, 2011 – Aia Software, producer of the ITP Document Platform, has been identified as one of the strongest performers in The Forrester Wave™: Document Output For Customer Communications Management, Q3 2011 (DOCCM) report. The company is one of only twelve vendors globally to meet Forrester’s Wave participation requirements.
The Forrester Research report states that Aia Software ’has the strongest overall leverage of SharePoint, particularly with Microsoft Dynamics integration‘.
Leon Pillich, co-CEO: “Our business oriented strategy includes the leverage of Sharepoint and the Microsoft Dynamics packaged app environment, which Forrester recognizes. This helps companies to streamline their multichannel, personalised customer communications workflows. With this strategy we believe we live up to the Forrester report’s statement that this market space has hit its stride!”
(Aia Software demonstrated 30% overall growth in 2011.)
The Forrester report highlights the importance of business-side control of document content and templates. Aia Software’s ITP/CCM products offer a ‘self-service’ approach for businesses. The software gathers output generated from both traditional and modern output production components to create batch, on-demand and interactive document output. It extracts and synchronizes metadata with the corporate CRM system to establish a customer communication profile. The resulting profiles and rules can be managed by business users who can use the tools to analyze, manage, combine and enhance all output, throughout the enterprise.
Paul Dirven, co-CEO at Aia Software: “We are delighted to be rated as ‘strong performer’ in this new Forrester Consulting research. We feel this demonstrates that Aia is now recognized as a mature, major player in the DOCCM field.“
Notes to editors
About Aia Software
Aia Software is a leading global supplier of documentation solutions. Their ITP Documentation Platform helps staff create relevant and personalised business-critical documentation. Over 1,000 organisations use ITP as their integrated total solution for large-scale automated generation of standard documents, individualised snippet-based correspondence, and dynamic form-based data entry. ITP integrates seamlessly with existing business applications. Aia Software is a fully independent company with its head office in the Netherlands and branch offices in the United States, the United Kingdom, Germany and Australia. www.aia-itp.com.
The ITP Document Platform
The ITP Document Platform provides sophisticated document production services. It helps create structured, on-demand and interactive documents and electronic forms. ITP enables fully automated high volume document production whilst the interactive interview process facility enables electronic forms as well as document creation through a combination of user input and automatically populated fields. All ITP document production is template based and the templates can contain sophisticated logic enabling conditional data retrieval, conditional user input, conditional formatting and derived data fields. The templates are supported by ITP´s powerful data handling facilities that can retrieve data from multiple and various sources, including but not limited to XML data, Web Services and ODBC enabled data sources.
Details of the Forrester Report: http://preview.tinyurl.com/699sad4
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